Battery Junction Reviews

From their bs 15% restocking fee, to selling items they don't have in stock, and never make good on, to slowwww shipping times, I've been burned several times by Battery Junction. Overpriced with poor support, Battery Junction is a "MUST AVOID" vendor.

On February 19th, 2023 I purchased 6 batteries for Battery Juction. I received them on February 24th, 2023. By March 30th, 2023, the batteries were failing, and only providing approximately 25% of the original charge / use time. I contacted Battery Juction concerning the problem asking for a replacement or refund. Battery Juction advised that anything outside of a 15 day window was out of warranty. I would never recommend this company to anyone.

On February 19th, 2023 I purchased 6 batteries for Battery Juction. I received them on February 24th, 2023. By March 30th, 2023, the batteries were failing, and only providing approximately 25% of the original charge / use time. I contacted Battery Juction concerning the problem asking for a replacement or refund. Battery Juction advised that anything outside of a 15 day window was out of warranty. I would never recommend this company to anyone.

Site doesn’t indicate if products are in stock. Place an order then find out it will take a month, or more, to receive it. Wanted an alternative to Amazon to avoid used/counterfeit products but so far this outfit isn’t fitting the bill.

I ordered 3 items on Nov 27 from the site, with expected delivery about Dec 10. I didn't get my order at the time. I started chatting with support and suddenly - and get a standard bla-bla text without the slightest attempt to help me get what I ordered. At the same time - these items were on B&H.com even with free shipment, just for notice. Now is Dec 27, and I still didn't get the main part of my order and had no clarification from support about when I can get it.
Strongly do not recommend this company for any online purchases.

Ordered 2 battery's and one is shorter then the other. I would have to return the battery with my own money to get a refund or exchange. This is not right. There mistake at not doing quality control. I've used 4 or 5 ******* battery's over the years and this is the only one that does not work. Don't use them to shop for battery's or lights. Thanks.

I have been ordering batteries and chargers from battery junction since 2013. Primary lithium and alkaline cells as well as rechargeable lithium and NiMh. I am an engineer and a very picky customer when it comes to any electronic assemblies and components. The batteries I receive are fresh as described by the Best By use dates on them. I have always been satisfied with the service and products. Battery junction is my primary do-to for batteries since 2013. I came to sitejabber when the search engine popped it up with low (?) reviews. I was quite surprised to see the number of negative reviews so I set up an account here to put in my review due to my years of very good experience with this company.

Can't use a holiday excuse here guys. I ordered on 3/13 and my card has been charged on the 19th. I received a shipping notice on the 21st and the item apparently sat in your docks for 4 days until DHL finally picked it up today 3/25. My estimated delivery is 4/2 right now.

And to think you charged $18 to ship a $35 order. I hate Amazon with a fury but this is not acceptable service. I definitely will NOT be returning and will absolutely dissuade any friends from purchasing from you.

Battery Junction is a fantastic place to buy guy-toys but there shipping speed is as slow as a turtle! They ship the item at the slowest rate possible! Takes forever for an order to get to the customer! I purchased an item on December 23rd and found out it was on back order. Today is Feb. 3rd and I got an email saying it will ship in the next couple of days! Then with the slow shipping I have to wait another possible 10 days for it to arrive! Everything about this company is great except the shipping speed!

I just received my 123A charger and spare batteries and I'm very happy with them. There was a screw up at DHL but Michelle in customer service found the order and made sure it got to me. She has contacted me four times over this process and I'm very happy! I will recommend battery junction to all my family and friends.

Getting a return confirmation email out of them is like pulling teeth. They said they were going to send it. Three days and three phone calls later, still no email.

I ordered batteries from their website. A week later they tell me "you can't order only 30", even though their website absolutely let me do that. So they canceled my order and now I must reorder, wait for it, at a higher price...

I am a long time customer of Battery Junction. First of all they are the most disorganized company I have encountered. They had no record of receiving a flashlight I returned 9 days ago. I had to dig up my return receipt and give them the tracking number. I paid for the return shipping, the shipping to me was free. They deducted the shipping from my reimbursement, I really couldn't understand their lame reason.
I'm sick of dealing with them. They have bad ratings for a reason.

I bought a new streamlight from them and when I received it, I could not lose one of the screws. I called Battery Junction and was told it was striped and not covered. So, they sold me a used one. I bought a new one. If the screw was striped, it came that way.
They will not do anything. Do not buy from them. They sell use stuff. If the screw was striped it came like that.
Just anther one of them scam companies.

I ordered batteries from them and paid very high shipping cost for expedited delivery (much more expensive than the batteries cost). I got the e-mail to track that indicated that it was delivered to my front desk. I checked and verified that it was never delivered. My from desk never had a delivery problem and they audited their log on the day it was supposed to be delivered and there was nothing. I e-mailed their customer service who send me an immediate reply that they can't do anything about it and I have to solve this with USPS. Basically useless as I was never able to get anywhere with USPS. I still do not have the batteries that I needed. Will never use them again.